Saint Leo University

Senior Director of Enrollment

US-NV-Las Vegas
Job ID
2017-1682

Overview

Under the general direction of the Associate Vice President of Enrollment & Support Services, the Senior Director of Enrollment, Las Vegas Support Center maintains overall responsibility for all activities related to the recruitment of students within their team of Associate Directors and staff based at the Las Vegas Support Center.

 

The Senior Director of Enrollment, Las Vegas Support Center role helps Saint Leo University achieve its growth goals by directly or indirectly coaching, motivating, and guiding a team of 25 or more enrollment personnel. The Senior Director of Enrollment, Las Vegas Support Center leads enrollment activities related to the recruitment of both Undergraduate online and Education Center students, as well as Graduate students who are studying within online, blended, and face-to-face formats.

 

The Senior Director of Enrollment, Las Vegas Support Center oversees the overall recruitment and interview process, and manages prospective student communications from the point of initial contact through registration of first term courses and the first week of classes in full coordination with enrollment teams at University Campus and the Tampa Student Support Center.

 

***In addition to uploading resume, the following documents are required for consideration.  We are requesting that all documents be uploaded in one file (.PDF or Word) to the APPLICATION PACKET section of the application.***

  1. Cover Letter
  2. Values Statement (see below)
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2

Values Statement:

Please include a values statement (500 words or less) which highlights how your administrative philosophy and practices fit the Missions and Values of Saint Leo University. The University Ideal 2017, Mission Statement and Values are available on the Saint Leo website. 

Responsibilities

  • Supervise and coordinate all activities of the staff and facility needs at the Las Vegas Support Center.
  • Consistently maintain full accountability with Enrollment Counselors and Associate Directors for individual and team performance metrics including every aspect of the communication plan outreach and follow-up practices, creating the best possible new student experience and workplace environment.
  • Full responsibility to motivate, manage, train, and develop a team of 3 or more Associate Directors of Undergraduate and Graduate Enrollment who each oversee a team of 8-10 Enrollment Counselors.
  • Full responsibility for coordinating the maintenance and professional condition of the Center through effective management and communication of vendor and service provider relationships.
  • Implement the University Strategic Plan and the Enrollment & Marketing Division as it relates to current and future activities within the Center.
  • Achieve University budget requirements and appropriately expend University budget resources.
  • Represent the University to appropriate public and private constituencies, including overseeing compliance activities with various regulatory agencies.
  • Implement various University academic, fiscal, and human resources policies.

 

Qualifications

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

 

Knowledge:

  • Bachelor’s Degree from a regionally accredited institution required; Master’s Degree preferred
  • Prior experience managing a team of 15 or more employees.
  • Two or more years of progressive experience in contact center management, with no less than one year in higher education direct contact center management.
  • Prior experience in higher education administration.
  • Prior experience with non-traditional students preferred. 

 

Skills:

 

  • Excellent written and verbal communication skills.
  • Highly skilled in Microsoft Office utilization.

Abilities:

 

  • Ability to effectively learn and utilize student database systems.
  • Ability to conduct periodic travel to University Campus and Tampa Student Support Center.
  • Ability to travel locally to attend meetings and events.

 

 

ENVIRONMENT:

 

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

 

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess.   The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

 

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. 

 

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