Saint Leo University

Graduate Assistant Campus Enrollment

US-FL-Saint Leo
Job ID
2017-1700

Overview

The Graduate Assistant for Campus Enrollment provides ancillary support to all main areas of recruitment; email, phone and video calls, inquiry management, event planning and prospect student follow up. This position is also expected to become familiar with all aspects of the undergraduate admissions process and serve as a resource to other undergraduate admissions areas as required.

Responsibilities

- Provide phone and email support to students and families.

- Interface regularly with the undergraduate admissions team in order to come up with solutions and provide excellent customer service to prospective students and their families.

- Assist with administrative functions such as email and phone outreach, events management and other related support tasks and projects.

- Attend and participate at on-campus events.

- Performs other duties as assigned by the undergraduate admissions management team.

Qualifications

- Current enrollment as a full time student in a Saint Leo University graduate school program is required. Graduate students in any major are eligible to apply.

- Bachelor’s degree from a regionally accredited institution.

- Strong customer service orientation and interest in advocating and recruiting for Saint Leo University.

- Excellent oral, written, and interpersonal communication skills.

- Ability to work autonomously with limited supervision

- Ability to interface effectively with area wide variety of diverse populations.

- Flexibility in work hours; some evenings and weekends may be required

- Be able to react with nimble solutions to difficult problems on short notice.

- Must be student-success oriented.

- Customer service experience.

- Candidates must be proficient in Microsoft Word, PowerPoint, and Excel.

- Candidates will demonstrate good communication skills (written and oral) and be detail oriented.

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